Flight Booking, Changing / Canceling Tips

Book Flight

WeTrip provides flight booking service that you can feel free to book tickets with us. If you want to book the flights on your own, you'd better check fares early and often. We recommend that you start checking fares as soon as you know you'll be flying. Then, you should check frequently to get a sense of what's a good deal and buy at the right time.

Change Flight

If you would like to change the flight route, the date of the flight or the class of service, please contact your travel consultants/flight booking office/airlines as soon as possible.

Whether you need to charge change fee or not, how much you need to charge are based on several conditions - the airlines you take, the classes of your seats, ticket with discount or not, when the change processed.

Example (Air China):

  • Economy class: Free if changed at least 4 hours prior to departure; 5% of fare if changed within 4 hours or after departure
  • Economy class with 10%-45% discount: 10% of fare if changed at least 4 hours prior; 20% if changed within 4 hours or after departure

Cancel Flight

If you want to cancel the flight, cancellation fee is charged. The charged fee is based on which airlines you take, the classes of seats, tickets with discount or not and when the cancellation processed.

Example (Air China):

  • Economy class: 5% of fare if canceled at least 4 hours prior to departure; 10% if canceled within 4 hours or after departure
  • Economy class with 10%-45% discount: 20% of fare if canceled at least 4 hours prior; 30% if canceled within 4 hours or after departure

Special Passengers

Infant

  • • Infants are older than 14 days and under 2 years old
  • • Infant ticket is 10% of adult fare
  • • Separate seat requires child rate
  • • One adult with two infants: one infant needs child fare
  • • Free cradle reservation (72 hours in advance)
  • • Infant meals can be requested

Child

  • • Children aged 2 years old or over and under 12 years old
  • • Must purchase child fare ticket
  • • Must be accompanied by adults
  • • Passengers over 12 years old need adult fare ticket

Pregnant Woman

  • • Under 32 weeks: Can travel as regular passenger
  • • 32-35 weeks: Need medical certificate (issued within 7 days)
  • • Not allowed: Over 35 weeks pregnant; within 4 weeks of delivery; less than 7 days after delivery

Passengers with Disabilities

  • • Notify airlines 72 hours in advance for special needs
  • • Wheelchair requests require 72 hours' notice

Check-in Procedures

Passengers should arrive at the airport within the required time limit. Please bring your valid passport, necessary visas and other valid travel documents that you used during the purchase of your ticket. Be sure to complete all check-in and exit requirements in advance.

Domestic and International Departure

China Flights Departure

Domestic Departure

  • Arrive at least 2 hours in advance
  • Check-in stops 30 to 45 minutes before scheduled departure

International Departure

  • Recommended arrival: 3 hours in advance
  • Check-in stops 40 to 60 minutes before scheduled departure
  • More certificates and documents may be required

Luggage Regulations

Checked Baggage Allowance

ClassWeight AllowanceMax Dimensions
First Class40 kg100cm × 60cm × 40cm
Business Class30 kg100cm × 60cm × 40cm
Economy Class20 kg100cm × 60cm × 40cm

Carry-on Baggage Allowance

All unchecked baggage must fit under the seat in front of you or in the overhead compartment.

  • 1
    First and Business Class: Up to two pieces of carry-on baggage that do not exceed 8 kg in total
  • 2
    Economy Class: One piece of carry-on baggage that does not exceed 5 kg
  • 3
    Dimensions: Each piece should not exceed 55 cm in length, 40 cm in width and 20 cm in height

Please Note:

the above luggage regulations are some brief information and the situation may vary with different airlines, classes of seats, tickets, etc. Please contact the exact air companies or our travel consultants for more detailed luggage relugation. Or, you can head to our Baggage Allowance for Entry and Exit and Packing Tips for Luggage.