Types of Seats
There are Second Class Seats, First Class Seats and Business Class Seats on most high speed G-trains. The second class is the standard type at a budget price. The First Class Seats feature in much quieter and more comfortable environment. The Business Class Seats offer a luxury experience onboard. The seats on D-trains can be divided into Soft Seats, Second Class Seats and Soft Sleepers.
Book, Collect, Alter and Cancel a Ticket
The train ticket can be booked online, with a ticket agency, at the ticket offices in railway stations etc. Remember to book your ticket as soon as possible, especially in the peak seasons. Reading tickets carefully to make sure that you get to the correct railway station and board the correct train. For foreign travelers without Chinese ID card, you have to collect, alter and cancel your train ticket from the ticket offices.
Board & Disembark a Train
1) Prepare your documents well (passport, visa); 2) Get to the right trains station in advance; 3) collect train tickets; 4) Read your train ticket; 5) Pass the Identity Check; 6) Security check & luggage check; 7) Find right waiting room; 8) Cross the ticket checking gate; 9) Get to the right platform; 10) Get on your train. After you get off your train, your ticket will be check again to leave the station.
Baggage Allowance
Each passenger is able to take a high speed train with personal luggage in certain weight and volume without limitation of amount and types. Generally, the luggage won't be weighed and measured specifically, so you can take as much as you can hand it independently and place it in the train station. Besides, some items are prohibited to be carried to the railway stations and the trains, like weapons, knives, etc.
Facilities and Service
All high speed trains in China provide advanced facilities and good service to make your journey more convenient and comfortable. You have different luggage racks to place your luggage, plugs to charge your laptop or phones and sightseeing window to view the outside scenery as well as western-style toilets. There is also available dining area you can get some supplies. Bilingual signs and broadcasts use both Chinese and English so that you don't need to worry about the language barriers.